Cruva Help Center

Account & Agency

Team members and roles, multiple shops, transfers, white-label, and client invoicing.

Manage your account, your team, and — for agencies — many shops at once.

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White-label manager email
Configure a white-label manager email so brands install Cruva via your own email, not a Cruva-generated one.
Custom client invoicing
Bill agency clients directly for the Cruva seats they use.
Move shops between accounts
Hand off a shop to another Cruva account without losing data.
Add team members and manage sub-users
Invite team members, choose Admin vs User roles, resend expired invites, remove a user, and log out other devices.
Agencies: multiple shops, transfers, and partner accounts
Manage multiple brand shops under one account, transfer a shop and its billing between agency and brand, and understand which account types Cruva connects.
EU Shop Bundles
EU Region Bundles let a single cross-border seller run multiple EU TikTok Shop markets under one plan and dashboard.