Account & Agency
Billing and payments, team members and roles, multiple shops, transfers, white-label, and client invoicing.
Manage your account, your team, and — for agencies — many shops at once.
Articles
- Billing & PaymentsPlans and pricing, adjusting licenses, prorations, viewing your rates, payment methods, invoices, trials, and cancellations.
- White-label manager emailConfigure a white-label manager email so brands install Cruva via your own email, not a Cruva-generated one.
- Custom client invoicingBill agency clients directly for the Cruva seats they use.
- Move shops between accountsHand off a shop to another Cruva account without losing data.
- Add team members and manage sub-usersInvite team members, choose Admin vs User roles, resend expired invites, remove a user, and log out other devices.
- Agencies: multiple shops, transfers, and partner accountsManage multiple brand shops under one account, transfer a shop and its billing between agency and brand, and understand which account types Cruva connects.
- Audit logs: track who did whatA timestamped record of the important actions in your account — who did what, when, from where, and through which surface (Web, API, or Copilot). Built for security reviews and SOC 2 evidence.
- Account Settings: change email, password, set 2FA, and more.Everything you can do on the Account page, top to bottom. Cruva account settings: Change your email, change your password, enable 2FA, log all active sessions out of your account, and discuss advanced settings.
- EU Shop BundlesEU Region Bundles let a single cross-border seller run multiple EU TikTok Shop markets under one plan and dashboard.