Advanced campaign reference
Detailed settings, eligibility rules, reward calculations, period examples, and troubleshooting for community campaigns.
Look up a specific rule or setting here. For a short introduction, start with Build a creator community.
Reward limits and period mechanics
- Contest tier caps and leaderboard winner counts.
- Dynamic retainer deal windows and renewal.
- Payout eligibility, held funds, and outside payments.
Campaign types
- Contests: tiers, qualification, and budgets.
- Retainers: deliverables and negotiations.
- Leaderboards: metrics and placements.
- Races: pools, rates, and caps.
- Bingo: conditions, winning lines, and rewards.
- Sweepstakes: points and winner selection.
Settings and troubleshooting
Articles
- Reward limits reference: contest tier caps and leaderboard winnersExact behavior of optional limits per tier/rank, blank fields, combined requirements, reward types, allocation, and cash/prize examples.
- Dynamic retainers reference: deal dates, first posts, deadlines, and renewalA precise walkthrough of dynamic retainer periods, accepted offers, first-post anchors, grace gaps, renewals, reminders, and manual submissions.
- Campaign payout reference: eligibility, periods, held funds, and outside paymentsDistinguish earned rewards, payout availability, forecasts, held Stripe payments, bulk results, and records of payments made outside Cruva.
- Missing campaign content: manual submissions, dates, and product checksWhy videos are missing or show zero metrics; submit TikTok links, understand the 48-hour delay, join-date rules, grace periods, and disqualifications.
- Contests: tiers, automatic assignment, winner limits, and budgetsConfigure milestone rewards, combined requirements, manual tiers, limited winner spots, recurring contests, and budget exhaustion.
- Retainers: deliverables, recurring periods, and negotiationsUnderstand fixed retainer payments, personalized creator offers, GMV floors, dynamic deadlines, and offer/counteroffer/accept workflows.
- Leaderboards: ranking metrics, thresholds, and placement rewardsSet leaderboard content types, GMV/posts/views rankings, minimum qualification thresholds, and rewards for multiple placements.
- Races: shared prize pools, per-post rates, and views capsHow race rewards are allocated, per-video/LIVE and per-1K-view rates, maximum earnings, budget exhaustion, and posting-order priority.
- Bingo: card conditions, winning lines, and rewardsConfigure 3×3 or 4×4 bingo cards with GMV, views, likes, and posting goals; understand what makes a cell or line complete.
- Sweepstakes: points, qualification, and the winner drawHow GMV, views, and posts earn weighted entries, how minimum GMV works, and how the shared sweepstakes winner is revealed.
- Campaign settings: products, applications, invite-only access, and termsEvery shared campaign option: privacy, approval, Stripe/phone requirements, dates, products, branding, briefs, guidelines, and creator terms.
- Campaign communication: Discord, reminders, and creator community messagesConfigure Discord joining, roles, channel access and welcome DMs; SMS/Lark/chat reminders; approval, payment, and winner notifications.