Pick the team you need.
Customer support
Questions about your account, billing, outreach, samples, or anything in the dashboard. Email us and the support team will pick it up; customers can also message us from inside the Cruva dashboard. Most answers are in the help center too.
support@cruva.comSales and demos
Evaluating Cruva for your brand or agency? Book a demo and we'll walk through creator discovery, automated outreach, sample management, and reporting for your shop, then recommend the right plan.
Book a demoHelp center
Step-by-step guides for every feature: connecting your TikTok Shop, building outreach automations and workflows, managing samples, running creator communities, Meta ads programs, and the Copilot.
Browse the help centerDevelopers and API
Building on the Cruva REST API or connecting an AI assistant through the Cruva MCP server? The developer page covers the OpenAPI spec, authentication, permissions, and rate limits. For API access questions, email support.
Developer resourcesPartnerships
Agencies, TikTok Shop partners, and service providers who want to work with Cruva can see our partner ecosystem and reach the team through support.
Our partnersCareers
We're hiring people who want to build the operating system for TikTok Shop affiliate growth. See open roles, or send us a note about what you'd like to work on.
careers@cruva.comSecurity
If you discover a vulnerability, report it to our support address with the details and steps to reproduce. We take every report seriously; our security practices are published on the security page.
Security at CruvaCompany details
Cruva is a product of Surgify Inc. (DBA Cruva), founded in 2024 and an Official TikTok Shop Partner. More than 2,500 brands and agencies run their TikTok Shop affiliate programs on Cruva. Learn more about the team, or read our privacy policy and terms of use.