Outreach & activation

Build a creator journey that keeps producing.

Build visual workflows for the moments that need a next step: an invite, a sample, a reply, or a new post. Connect your creator rules to the messages and actions you want to happen next.

Build your workflowDrag and drop
Creator joins your launch listStart with your selected audience
Send collaboration invite + DMYour products. A personal introduction.
Has their sample shipped?
YES · KEEP IT MOVING
Send the creator briefEverything they need to make their post
Wait 7 days
Has the creator posted?
YES
Tag for next campaign
NOT YET
Send a posting reminder
NOT YET · FOLLOW UP
Check in with the creatorHelp them take the next step
Tag for your teamPick up the conversation personally
Hand off to your team
Illustrative workflow · Configure your messages, conditions, and timing before activation.
Why teams use it

Give every creator a path to their next post.

Respond to the relationship.

Use conditions for replies, sample status, posts, GMV, and list or group membership to send creators down the right path.

Give every step its own timing.

Add waits, wait for conditions, or run on a daily, weekly, or monthly schedule. Your follow-up cadence lives in the workflow.

Build on a working structure.

Start from a template, fill in your products and messages, and adapt the branches to your program. Or build from a blank canvas.

How it works

From your creator list to a repeatable process.

STEP 01

Choose who enters.

Set creator matching rules or a recurring schedule. Use your lists and creator data to define the audience.

STEP 02

Map the next steps.

Connect messages, invites, waits, and conditions in the visual builder. Decide what happens on each branch.

STEP 03

Activate and monitor.

Complete your configuration, activate the workflow, and inspect activity at each step. Pause it when you need to make a change.

Deep dive

A follow-up process that knows what happened first.

Sample follow-up

Send the brief when it becomes relevant.

Invite creators from a list, give them time to respond, then check the sample status. Send a brief to creators whose samples have shipped and follow up with the rest.

  • Target collaboration invites and DMs
  • Wait steps between actions
  • Separate paths for different sample states
Build your workflowDrag and drop
Creator joins your launch listStart with your selected audience
Send collaboration invite + DMYour products. A personal introduction.
Has their sample shipped?
YES · KEEP IT MOVING
Send the creator briefEverything they need to make their post
Wait 7 days
Has the creator posted?
YES
Tag for next campaign
NOT YET
Send a posting reminder
NOT YET · FOLLOW UP
Check in with the creatorHelp them take the next step
Tag for your teamPick up the conversation personally
Hand off to your team
Illustrative workflow · Configure your messages, conditions, and timing before activation.
An organized pipeline

Make the handoff part of the workflow.

Add creators to a list or tag them as they move through your process. Keep the context your team needs for the next campaign instead of rebuilding it from message history.

  • List and tag actions
  • Email and DM steps
  • Conditions based on replies, posts, and GMV
app.cruva.com/pipeline
Pipeline
791 creators · last 30 days
Contacted
412
Replied
184
Sample sent
96
Posted
71
Repeat
28
Creator
Stage
Activity
30d trend
Lift
TB
@tiffany.brookeL4
Unhinged wife, mom, photographer
Posted
4 posts · 60d
+34%
I
@ianaleyL3
Beauty + skincare
Sample sent
1 post · 14d
+18%
X1
@xojenny_14L3
SAHM of 3
Repeat
7 posts · 90d
+72%
MG
@maeve.glowL2
Wellness + clean beauty
Overdue
0 posts · 21d
+5%
Questions

About creator workflows.

How are workflows different from outreach automations?
Outreach automations help you run campaigns. Workflows let you connect multiple actions and add waits and branches, so the next action depends on what has happened with that creator.
Do I need to write code?
No. You configure triggers, actions, and conditions in a visual builder. Templates provide a starting structure; you supply the products, messages, and other details for your shop.
Which channels can a workflow use?
Workflow steps support DMs, target collaboration invites, combined invite-and-DM steps, and email. They can also add creators to lists and apply tags.
Does a template send messages as soon as I select it?
No. Templates leave shop-specific details and message copy for you to complete. Review and configure the workflow before activating it.
Are workflows available on every plan?
Workflows are available on the Scale plan. Check current pricing or book a demo so we can walk through the right setup for your creator volume.

Stop chasing creators one at a time. Build an affiliate engine that scales.

Cruva helps your team discover better creators, automate the busywork, track every sample and post, and grow TikTok Shop affiliate GMV from one platform.

Official TikTok Shop Partner