Surgify Inc. (DBA Cruva) engages the subprocessors listed below to process customer data in connection with providing the Cruva platform. Each subprocessor is bound by contractual obligations that require it to protect the data it processes, and to use that data only for the purpose described.
This list is maintained alongside our Privacy Policy and Security Policy. We update it when we add or replace a subprocessor.
| Subprocessor | Purpose | Data processing activity |
|---|---|---|
| Amazon Web Services, Inc. (AWS) | Hosting infrastructure | Primary hosting, compute, and data processing infrastructure for the platform, including application compute, relational database hosting, object storage, caching, and networking. |
| ClickHouse, Inc. | Analytics and data infrastructure | Columnar data storage, querying, and analytics infrastructure used to support reporting, product analytics, and customer-facing analytics endpoints. |
| MongoDB, Inc. | Document database infrastructure | Document data storage and retrieval used to support platform features. |
| Vercel Inc. | Frontend application hosting | Hosting and delivery of the web application front end. Processes request, session, and log metadata generated by end-user traffic. |
| Google LLC | AI assistant features | Processing of user prompts and associated platform data submitted through AI assistant and MCP-based features. |
| Stripe, Inc. | Payments | Payment-method storage, payment processing, and creator payout disbursement. |
| HubSpot, Inc. | CRM and marketing | Customer relationship management, lifecycle marketing, and account record syncing. HubSpot may access account information relevant to sales and support requests. |
| Intercom, Inc. | Customer support and messaging | In-app messaging, support conversations, and Help Center delivery. Processes contact and account information associated with support requests. |
| PostHog, Inc. | Product analytics | Product usage and event analytics, including pseudonymous user identifiers and in-application behavior data. |
| Slack Technologies, LLC (Salesforce, Inc.) | Internal communications | Internal team communication and operational alerting. May incidentally process customer information shared in support or escalation threads. |
Primary hosting, compute, and data processing infrastructure for the platform, including application compute, relational database hosting, object storage, caching, and networking.
Columnar data storage, querying, and analytics infrastructure used to support reporting, product analytics, and customer-facing analytics endpoints.
Document data storage and retrieval used to support platform features.
Hosting and delivery of the web application front end. Processes request, session, and log metadata generated by end-user traffic.
Processing of user prompts and associated platform data submitted through AI assistant and MCP-based features.
Payment-method storage, payment processing, and creator payout disbursement.
Customer relationship management, lifecycle marketing, and account record syncing. HubSpot may access account information relevant to sales and support requests.
In-app messaging, support conversations, and Help Center delivery. Processes contact and account information associated with support requests.
Product usage and event analytics, including pseudonymous user identifiers and in-application behavior data.
Internal team communication and operational alerting. May incidentally process customer information shared in support or escalation threads.
Questions
If you have questions about any subprocessor, or would like to be notified when this list changes, contact us at support@cruva.com.