Outreach & activation

Personalized outreach to thousands of creators, run by a team of two.

Cruva sends the right message on the right channel at the right time — pre-personalized with creator and brand context, sequenced across email and DM, tracked end-to-end. Your team manages the conversations, not the spreadsheet.

Email + DM
Multi-channel
14%
Avg. reply rate
2-person
Team capacity
app.cruva.com/outreach/sequences/beauty-q1
Sequence
Beauty Creators · Q1 outreach
Emailday 1
DMday 2
Emailday 3
DMday 4
Emailday 5
Step 1 · EmailPersonalized per creator
Subject: Quick collab opportunity
Hi {{first_name}},
We've been following your TikTok Shop content and think you'd be a great fit for our brand. Would love to send you a sample and chat about an affiliate partnership…
Sent
2,847
Open rate
38%
Reply rate
14%
Booked
421
Why teams use it

Built for the way your team actually runs Outreach.

Personalized, not generic.

Every message is built from creator context — recent posts, niche angle, audience signals — and your brand brief. Mass outreach that doesn't read like mass outreach.

Multi-channel sequences.

Email when their inbox is the right channel. DM when it isn't. Cruva picks the channel based on creator behavior, not guesswork.

Replies routed, not lost.

Interested replies surface to your team with full creator context. The rest get smart follow-ups or are politely closed out — no manual triage.

How it works

From input to outcome in 3 steps.

STEP 01

Build the sequence.

Email + DM steps with conditional branches based on opens, replies, or post activity. Use Cruva's templates or start from scratch.

STEP 02

Plug in the variables.

Drop in tokens for creator name. Cruva fills them per-creator so every message feels personal without manual editing.

STEP 03

Activate and monitor.

Send rate, throttling, and channel selection are managed for you. You see opens, replies, and conversions in one view.

Deep dive

Everything you'd expect, plus a few you wouldn't.

Why it converts

Context is the personalization.

Generic templates with a {{first_name}} merge tag are just the start. Cruva personalizes outreach at scale using creator and brand context — so every message feels like it was written by your team, not a bot.

  • References to recent creator content
  • Niche-specific angles, not category-wide
  • Brand context that matches creator audience
  • AI-generated, human-reviewable per message
app.cruva.com/automations/groups
Groups
Select a product ▾
Creators Requesting Samples
1st
407
Create Automation
Creators with Samples in Shipment
2nd
201
Create Automation
Creators with Content Pending
3rd
290
Create Automation
Creators who have Posted a Video
4th
27,960
Create Automation
Creators who have Generated Sales
5th
10,792
Create Automation
Top Creators (10K+ GMV)
6th
68
Create Automation
Reply handling

Conversations, not inboxes.

When a creator replies, Cruva surfaces their full pipeline state, past performance signals, and suggested next steps. Your team responds in seconds with the context, not the chaos.

  • Inbox unified across email and DM
  • Auto-tagged interest level and intent
  • One-click handoff to sample or contract
app.cruva.com/pipeline
Pipeline
791 creators · last 30 days
Contacted
412
Replied
184
Sample sent
96
Posted
71
Repeat
28
Creator
Stage
Activity
30d trend
Lift
TB
@tiffany.brookeL4
Unhinged wife, mom, photographer
Posted
4 posts · 60d
+34%
I
@ianaleyL3
Beauty + skincare
Sample sent
1 post · 14d
+18%
X1
@xojenny_14L3
SAHM of 3
Repeat
7 posts · 90d
+72%
MG
@maeve.glowL2
Wellness + clean beauty
Overdue
0 posts · 21d
+5%
Questions

About Outreach.

Will my outreach feel automated to creators?
It shouldn't. Cruva builds messages from real creator context — their recent posts, audience focus, and content style — so each message reads like one your team actually wrote. The goal is personalization at scale, not template blasting.
What channels are supported?
Email and TikTok DM, sequenced together. Cruva routes per-creator based on which channel each one is most reachable on.
How do I avoid spam-flagging?
Sending is throttled, warmed, and routed across infrastructure designed for high-volume creator outreach. The platform also enforces per-creator cadence limits so the same person never gets pinged twice in a window.
Can I review messages before they send?
Yes. Sequences can run in fully automated mode, manual approval mode, or a hybrid where AI-generated messages need a one-click sign-off.

Stop chasing creators one at a time. Build an affiliate engine that scales.

Cruva helps your team discover better creators, automate the busywork, track every sample and post, and grow TikTok Shop affiliate GMV from one platform.

Official TikTok Shop Partner