Outreach & activation

More videos. More GMV. Less manual work managing creators.

Manage your entire creator roster on autopilot. Cruva sends briefs, nudges creators to post, re-engages dormant affiliates, and triggers the right message at the right time — so your existing creators produce more content with zero manual chasing.

Activity
Triggered
Auto-personal
Per creator
Right time
Not generic
app.cruva.com/automations/groups
Groups
Select a product ▾
Creators Requesting Samples
1st
407
Create Automation
Creators with Samples in Shipment
2nd
201
Create Automation
Creators with Content Pending
3rd
290
Create Automation
Creators who have Posted a Video
4th
27,960
Create Automation
Creators who have Generated Sales
5th
10,792
Create Automation
Top Creators (10K+ GMV)
6th
68
Create Automation
Why teams use it

Built for the way your team actually runs Follow-ups.

Get more posts from creators you already have.

Most creators post once and go quiet. Cruva automatically nudges them to post again — with the right brief, at the right time — so your GMV compounds without recruiting a single new affiliate.

Briefs that help creators post better.

Cruva sends creators product briefs, content angles, and trending hooks automatically — so they know what to post and how to position it for maximum sales.

Save hours of manual creator management.

Sample follow-ups, post reminders, re-engagement for dormant creators, thank-yous after videos go live — all automated, all personalized, all without your team touching a spreadsheet.

How it works

From input to outcome in 3 steps.

STEP 01

Set the triggers.

Pick from a library of common patterns (sample-delivered-no-post, replied-no-contract, posted-no-thanks) or build your own from creator events.

STEP 02

Define the response.

Each trigger has its own template — generated with context from the moment that fired it. Reviewable or fully automatic.

STEP 03

Watch the loop close.

Creators move forward in your pipeline without a human nudge. Your team focuses on contracts and content, not chase work.

Deep dive

Everything you'd expect, plus a few you wouldn't.

Library of patterns

The triggers your team forgets to run.

Most affiliate programs lose 30–50% of their pipeline to forgotten follow-ups. Cruva ships with the patterns that recover them — and lets you build any custom trigger your team thinks of.

  • Sample delivered → post reminder
  • Replied with interest → contract send
  • Posted → thanks + reorder offer
  • Brand site visited → check-in DM
app.cruva.com/samples
Sample Requests
Review and manage incoming sample requests from affiliates.
To Review 487Approved 22786Shipped 204Posted 19245
TB
@tiffany.brookeL4Worked With Before
Effin Sculpt · ES-02 Medium · 95.4K followers · $71,603 GMV
I
@ianaleyL3Worked With Before
Kim Chi Chic Teddy · 01 Girlfriend · 3.6K followers · $31,954 GMV
X1
@xojenny_14L3Worked With Before
Kim Chi Chic GIANT · Default · 9.8K followers · $26,415 GMV
RL
@risa_leeL2
Flawless Realness Kit · Standard · 8.9K followers · $24,953 GMV
Questions

About Follow-ups.

How is this different from a sequence step?
A sequence step fires on a calendar regardless of context. A smart follow-up fires when something actually happened — and uses that something as the message hook. The result reads like a real human noticed, because something Cruva noticed for them did.
Can creators opt out?
Yes. Every Cruva message respects opt-out signals across email and DM, including soft signals like "please stop" or unanswered messages over a configurable threshold.
What activity does Cruva monitor?
Email and DM activity, sample shipping/delivery events, public TikTok activity (posts, mentions, profile-level signal), brand site events when integrated, and pipeline state changes.

Stop chasing creators one at a time. Build an affiliate engine that scales.

Cruva helps your team discover better creators, automate the busywork, track every sample and post, and grow TikTok Shop affiliate GMV from one platform.

Official TikTok Shop Partner